Frequently Asked Questions

If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.

VISA, MasterCard, American Express and Discover.

All contracts are month-to-month. However, we do require a 10-day notice before you move out.

You can pay in person or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card account monthly.

We require a government-issued photo ID (example: driver's license, state ID, or passport) and proof of insurance. If you need insurance, we offer 3rd Party insurance you can pay with rent. Must be 21 or older to rent.

You can either use our Storage Calculator on our website or call our staff for assistance.

Yes, we require all tenants to carry insurance on their contents. A tenant must provide proof of insurance (declaration page from Homeowner policy) or speak to our staff about insurance options offered from StorSmart Insurance.

No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.

No, we rent on a month-to-month only.

Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

Yes. We sell various discounted packing and moving supplies.

Yes. You are welcome to use our complimentary carts to move in. Please ask a staff member to assist you with your request.

Don't worry! Its super easy! Check out our helpful video - How To Use A Cylinder Lock